Q 1:
Please give an example of an effective team you have managed, or been part of? What made it a successful team?
Ans:
A team that I managed and what made this team effective and successful was coaching and training with positive reinforcement.  Giving hand written notes to congratulate them when they were successful encouraged them to strive for this success again and again.
Q 2:
What have you done to improve customer service in your current role?
Ans:
None
Q 3:
Please give an example of how you have improved the performance or profitability of a store/business?
Ans:
None